Privacy policy

Updated September 26, 2026

Journalore is a journal. What you write in it is yours. This page says what we keep, where, why, for how long, and who we hand it to.

Who is responsible

Nino Spiegel EI, 10 rue Notre-Dame des Victoires, 75002 Paris, France, reachable at hello@journalore.com. There is no data protection officer: write to that address with any question.

What we keep

• Your entries: the questions asked and your answers, and what the app draws from them (a title, a mood, themes, one closing sentence).
• Your account: an anonymous id created on first launch, and, if you sign in with Apple, the id and email address Apple gives us (Apple may hide it).
• Your settings: onboarding answers, reminder time, chosen paper, streak and freezes.
• Your subscription: its state and dates, passed on by Apple through RevenueCat. We never see your payment details.
• Usage measures: a handful of events (app opened, entry saved, trial started…) in our own database, no third-party tool, never the content of your entries.
• Crash reports: if the app crashes, the technical trace goes to Sentry, without the text of your entries.
• Notification token: for your reminders and the lock screen Live Activity, through Apple.

No advertising, no selling, no cross-app tracking, no advertising id.

Why, and on what basis

To run the service you use: keep your journal, write the next questions from what you just said, manage your subscription. The legal basis is the contract between us when you use the app (GDPR article 6.1.b). Usage measures and crash reports rest on our legitimate interest in knowing whether the app works (article 6.1.f).

Artificial intelligence

Journalore's questions are written by a language model. To do that, the text of your current entry is sent to Anthropic (the Claude model) through OpenRouter, with what the model noted about your last seven entries (title, emotion, mood, themes, the one-line reflection). The model also reads each finished entry to title it, name its mood, emotion and themes and write that reflection, and, for the weekly recap, the week's entries. Both companies are in the United States. They process that text to answer, not to train their models. The app tells you so and asks for your agreement before the first send.

The model decides nothing for you: it asks questions and names what you wrote. It never rewrites your words.

Where the data is, and who processes it

Your entries are also kept on your phone, so you can write offline. Transfers outside the European Union rely on the EU–US Data Privacy Framework or on the European Commission's standard contractual clauses.

For how long

• As long as your account exists, your journal is kept.
• If your subscription ends, your journal is kept for 12 months. At 11 months we email you; without a reply, the account is deleted at 12 months.
• If you delete your account, everything is erased 30 days later, in case you change your mind. Email us to make it immediate. An anonymous account (never signed in with Apple) is erased at once.
• Usage measures lose their link to you when the account is erased.

Your rights

You can access your data, correct it, erase it, receive it in a readable format, object to processing or ask for it to be restricted. In the app: Settings → Export everything as Markdown gives you your whole journal, Settings → Delete account erases it. For anything else, write to hello@journalore.com; we answer within a month. You can also complain to your data protection authority (in France, the CNIL).

Age

Journalore is not meant for anyone under 15.

Security

Traffic is encrypted (HTTPS). Each account can read only its own data, enforced in the database. The app can lock with Face ID.

Changes

If this policy changes in a way that matters, the app will tell you. The date at the top is that of the latest version.